学术堂首页 | 文献求助论文范文 | 论文题目 | 参考文献 | 开题报告 | 论文格式 | 摘要提纲 | 论文致谢 | 论文查重 | 论文答辩 | 论文发表 | 期刊杂志 | 论文写作 | 论文PPT
学术堂专业论文学习平台您当前的位置:学术堂 > 毕业论文 > 在职硕士论文 > 同等学力硕士论文 > 市场营销硕士论文

商品分类形式对购物过程满意度的影响参考文献

来源:学术堂 作者:姚老师
发布于:2015-02-09 共10161字
  参考文献:
  
  [1]Schwartz B. Self-determination; the tyranny of freedom [J]. American Psychologist,2000,55(1); 79-88.
  [2]Schwartz B. The paradox of choice: why more is less[J]. Journal of ConsumerResearch,2005, 26(3):278-292.
  [3]Chemev A. Product assortment and individual decision processes[J]. Journal ofPersonality and Social Psychology,2003a,85(l): 151-162.
  [4]Chemev A. When more is less and less is more; the role of ideal point availability andassortment in consumer choice[J]. Journal of Consumer Research,2003b,30(2): 170-183.
  [5]Iyengar,Lepper. When choice is demotivating: can one desire too much of a good thing[J]Journal of Personality and Social Psychology,2000,79(6):995-1006.
  [6]Miller G A. The magical number seven, plus or minus two: some limits on our capacityfor processing information[J]. Psychological Review, 1956,63(2):81 -97.
  [7]Dhar R. Consumer preference for a no-choice option[J]. Journal of Consumer Research,1997,24(2):215-231.
  [8]Shafir,Simonson,Tversky. Reason-based choice[M]. Cognition, 1993,49; 11-36.
  [9]Tver sky A,Shafir E. Choice under conflict: the dynamics of deferred decision[J].Psychological Science, 1992,3(6):358-361.
  [10]John R Hauser,Birger Wemerfelt. An evaluation cost model of consider- ation sets [J].The Journal of Consumer Research, 1990,16(4):393-408.
  [11]Payne,John W,Bettman James R,Johnson,Eric J. Adaptive strategy sele- ction in decisionmaking[J]. Journal of Experimental Psychology: Learning, Memory, and Cognition, 1988,14(3); 534-552.
  [12]Timmermans D. The impact of task complexity on information use in multi-attributedecision making[J], Journal of Behavioral Decision Making, 1993,6: 95-111.
  [13]Wright R Consumer choice strategies: Simplifying vs. optimiziTig[J]. Journal ofMarketing Research, 1975,12:60-67.
  [14]Mogilner C,Rudnick T,Iyengar S. The mere categorization effect; how the presence ofcategories increases choosers' perceptions of assortment variety and outcomesatisfaction[J]. Journal of Consumer Research,2008:35(2):202-215.
  [15]Kahn B E,Wansink B. The influence of assortment structure on perceived variety andconsumption quantities[J]. Journal of Consumer Research,2004,30(4):519-533.
  [16]Baumol,William J,Edward A Ide. Variety in Retailing[J]. Management Science,1956,3(1):93-101.
  [17]Kahn,Moore,Glazer. Experiments in constrained choice[J]. Journal of ConsumerResearch, 1987,14(June):96-113.
  [18]Kahneman D,Snell J S. Predicting a changing taste: do people know what they will like [J],Journal of Behavioral Decision Making, 1992,5(3): 187-200.
  [19]Kreps D M. A representation theorem for 'preference for flexibility [J]. Econometrica,1979, 47(3):565-577.
  [20]March J G. Bounded rationality, ambiguity and the engineering of choice[J]. Bell Journalof Economics,1978,9(2):587-608.
  [21]Heit,Evan,Joshua Rubinstein. Similarity and property effects in inductive reasoning[J].Journal of Experimental Psychology: Learning, Memory, and Cognition, 1994,20(3):411-422.
  [22]Lassaline,Mary E. Structural alignment in induction and similarity [J]. Journal ofExperimental Psychology: Learning, Memory,and Cognition, 1996,22(5):754-770.
  [23]Rosch. Principles of Categorization[M].Cognitive Psychology: Core Readings,2002:251-270.
  [24]Sloutsky,Vladimir. The role of similarity in the development of category- zation[J].Trends in Cognitive Sciences,2003,7(6):246-251.
  [25]Rosch,Eleanor. Basic objects in natural categories [J]. Cognitive Psychology,1976,8(7):382-439.
  [26]Tobias Langner,Martin Krengel. The mere categorization effect for complex products:The moderating role of expertise and affect[J]. Journal of Business Research,2013,66(7):924-932.
  [27]Janiszewski C,Chandon E. Transfer appropriate processing, response fluen- cy, and themere measurement effect[J]. Journal of Marketing Research,2007,44(5):3 09-323.
  [28]Janiszewski C. Preattentive mere exposure effects [J]. Journal of Consumer Research,1993,20: 376-392.
  [29]Zajonc R B. Feeling and thinking: preferences need no inference [J]. AmericanPsychologist, 1980,35:151-171.
  [30]Menon G,Raghubir P. Ease-of-retrieval as an automatic input in judgments: amere-accessibility framework?[J]. Journal of Consumer Research,2003,30(9): 230-243.
  [31]Huffman C,Kahn B E. Variety for sale: mass customization or mass confusion [J]. Journalof Retailing, 1998,74(4):491-513.
  [32]Schwartz B. Maximizing versus satisficingrhappiness is a matter of choice[J]. Journal ofPersonality and Social Psychology,2002,83(5): 1178-1197.
  [33]Oliver R L. Satisfaction: a behavioral perspective on the consumer[M]. New York:
  McGraw-Hill, 1996.
  [34]Newman J W,Werbel R A. Multivariate analysis of brand loyalty for major householdappliances[J]. Journal of Marketing Research, 1973,10( 11 ):404-409.
  [35]Levy M,Weitz B A. Retailing Management (Fourth Edition)[M]. Irwin:McGraw-Hill,2001.
  [36]Alba J,Hutchinson W,Lynch J. Memory and Decision Making[M]. Robert- son K T,Cliffs E. Handbook of Consumer Theoiy Research. NJ: Prentice- Hall, 1991.
  [37]Bettman J R,Zins M A. Information rormat and choice task effects in decision making[J].Journal of Consumer Research, 1979,6(9): 141-153.
  [38]Howard J,Sheth J. The Theory of Buyer Behavior[M]. New York: Wiley, 1969.
  [39]Johnson E,Payne J. Effort and accuracy in choice[J]. Management Science, 1985,31(4):395-414
  [40]Nedungadi P. Recall and consumer consideration sets; influencing choice withoutaltering brand evaluations[J]. Journal of Consumer Research,1990,17(12):263-276.
  [41]Ratneshwar S,Shocker A D. Substitution in use and the role of usage context in productcategory structures [J]. Journal of Marketing Research, 1991,28(8):281 -295.
  [42]Amitav Chakravarti, Chris Janiszewski. The influence of macro-level motives onconsideration set composition in novel purchase situations[J]_ Journal of ConsumerResearch,2003,30 (2):244-258.
  [43]Kristin Diehl,Laura J Komish,John G Lynch. Smart agents: when lower search costs forquality information increase price sensitivity [J]. Journal of Consumer Research,2003,30(1):56-71.
  [44]Rosen S. Advertisingjnformation^and Product Differentiation[M]. Tuerch D.Issues inAdvertising. Washington, DC:American Enterprise Institute,!978:161- 191.
  [45]Shi Zhang,Gavan J Fitzsimons. Choice-process satisfaction; the influence of attributealignability and option limitation [J]. Organizational Behavior and Human DecisionProcesses, 1999,77(3):192-214.
  [46]Fox Craig R,Ratner Rebecca K,Lieb Daniel S. How subjective grouping of optionsinfluences choice and allocation: diversification bias and the phenomenon of partitiondependence[J], Journal of Experimental Psychology: General,2005,134(4):538-551.
  [47]Rebecca K Ratner,Barbara E Kahn,Daniel Kahneman. Choosing less-preferredexperiences for the sake of variety [J]. Journal of Consumer Research, 1999, 26(1):1-15.
  [48]Kristin Diehl,Cait Poynor. Great Expectations?! Assortment size, expect- ations,andsatisfaction[J], Journal of Marketing Research,2010,47(2):312-322.
  [49]Itamar Simonson,Stephen Nowlis,Katherine Lemon. The effect of local considerationsets on global choice between lower price and higher quality [J]. MarketingScience,1993(ll):357-377.
  [50]Morales Kahn’McAlister,Broniarczyk. Perceptions of assortment variety: The effects ofcongruency between consumers' internal and retailers' external organization[J]. JournalofRetailing,2005,81(2):159-169.
  [51]Ulkumen,Chakravarti,Morwitz. Categories Create Mind-Sets: The effect of exposure tobroad versus narrow categorizations on subsequent, unrelated decisions[J]. Journal ofMarketing Research,2010,47(4):659-671.
  [52]严欢,周庭锐和黄能伟.过度分类效应:分类数量如何影响多样性感知及消费者满意[J].营销科学学报,2010,6 (4): 1-13.
  [53]Broniarczyk,Susan M. "Product Assortment," in Handbook of Consumer Psychology[M].New York; CRC Press,2008:755-777.
  [54]Chemev,Alexander. Decision focus and consumer choice among assortments[J]. Journalof Consumer Research,2003,33(6):50-59.
  [55]Kahn,Barbara E,Donald R Lehmann. Modeling choice among assortments [J]. Journal ofRetailing,1991,67:274-299.
  [56]Sood,Sanjay,Yuval Rottenstreich,Lyle Brenner. On decisions that lead to decisions: directand derived evaluations of preference[J]. Journal of Consumer Research,2004,31 (6):17-25.
  [57]McAlister,Leigh,Edgar Pessemier. Variety seeking behavior: an inter- disciplinaryreview[J]. Journal of Consumer Research, 1982,9:311-322.
  [58]Schmitt,Bemd,Shi Zhang. Language structure and categorization: a study of classifiers inconsumer cognition,judgment, and choice[J]. Journal of Consumer Research, 1998,25:108-22.
  [59]Clark,Herbert H. Language Use and Language Users[M]. Handbook of SocialPsychology, 1985: 179-231.
  [60]Grice H Paul. Logic and Conversation[M]. New York: Academic Press,1975:41-58.
  [61]Arnold Stephen J,Tae H Oum,Douglas J Tigert. Determining attributes in retail patronage:seasonal,temporal^regional,and international comparisons[J]. Journal of MarketingResearch, 1983,20(5):149-157.
  [62]Broniarczyk Susan M,Wayne D Hoyer. Leigh McAlister. Consumers' perceptions of theassortment offered in a grocery category: the impact of item reduction[J]. Journal ofMarketing Research,1998,35(5):166-176.
  [63]Hoch Stephen J,Eric T Bradlow,Brian Wansink. The variety of an assortment[J].Marketing Science,1999,18 (4):527-546.
  [64]Redden Joseph P, Stephen J Hoch. The presence of variety reduces perceived quantity [J].Journal of Consumer Research,2009,36:406-417.
  [65]Chemev,Alexander,Ryan Hamilton. Assortment size and option attractiveness inconsumer choice among retailers [J]. Journal of Marketing Research,2009,46(6):410-420.
  [66]Boyd D Eric,Kenneth D Bahn. When do large product assortments benefit customers?An information-processing perspective[J]. Journal of Retailing,2009,85(9):288-297.
  [67]Gourville John T,Dilip Soman. Overchoice and assortment type: when and why varietybackfires[J]. Marketing Science,2005,24(3):382-395.
  [68]Ryan Richard M,Edward Deci. Self-regulation and the problem of human autonomy:does psychology need choice, self-determination, and will[J]? Journal of Personality,2006,74(12):1557-1585.
  [69]Deci Edward L,Richard M Ryan. The general causality orientations scale: self-determination in personality [J]. Journal of Research in Personality, 1985,19(6): 109-134.
  [70]Ryan Richard M, Edward Deci. Self-determination theory and the faciletation of intrinsicmotivation, social development, and well-being[J]. American Psychologist,2000,55 (12):68-78.
  [71]Peter Boatwrightjoseph C. Reducing assortment: an attribute-based approach [J]. JournalofMarketing,2001,65(7):50-63.
  [72]Dreze,Xavier,Stephen J Hoch,Mary E Purk. Shelf management and space elasticity [J].Journal of Retailing,1994,70(4):301-326.
  [73]Markman A B,Medin D L. Similarity and alignment in choice[J]_ OrganizationalBehavior and Human Decision Processes, 1995,63(2): 117-130.
  [74]Ravi Dhar,Stephen M Nowlis,Steven J Sherman. Trying hard or hardly trying: ananalysis of context effects in choice[J]. Journal of Consumer Psychology,2000,9(4):189-200.
  [75]Ran Kivetz,Itamar Simonson. Earning the Right to Indulge: Effort as a Determinant ofCustomer Preferences Toward Frequency Program Rewards [J]. Journal of MarketingResearch, 2002,39(2):155-170.
  [76]Shi Zhang,Arthur B Markman. Processing product unique features: alignability andinvolvement in preference construction[J]. Journal of Consumer Psychology,2001,11(1):13-27.
  [77]Malkoc Selin A,Gal Zauberman,Canan Ulu. Consuming now or later? the interactiveeffect of timing and attribute alignability [J]. Psychological Science,2005,16(5):411-417.
  [78]Lee Angela,Shi Zhang. Looking at Different Differences: The Processing of Alignableversus of Nonalignable Features[R]. Working Paper,2006.
  [79]严欢,周庭锐,黄能伟.分类数量对消费者选择类型影响的实证分析m.商业时代,2012,4: 22-23.
  [80]徐嘉,江林,陈刚.分类选择中的消费者调节定向效应研究[J].2012JMS年会,4.2组:消费者心理与行为1.
  [81]Cardozo,Richard N, An experimental study of consumer effort,expectation, andsatisfactiori[J]. Journal of Marketing Research, 1965,8:244-249.
  [82]Oliver R L,Linda G. Effcet of satisfaction and its antecedents on consumer preferenceand intention[J]. Advances in Consumer Research, 1981,8:88-93.
  [83]Kotler P,Keller KL. A framework for marketing management[M]. Prentice Hall,200L[84]Day,Ralph L. Modeling choices among alternative responses to dis-satisfaction[J].Advances in Consumer Research, 1984,11:496-499.
  [85]Reichheld F F,Sasser W E. Zero defections:quality comes to services [J].HarvardBusiness Review, 1990,68(5): 105-111.
  [86]Jagdip Singh,Deepak Sirdeshmukh. Agency and trust mechanisms in consumersatisfaction and loyalty judgments[J]. Journal of the Academy of Marketing Science,2000,28(1):150-167.
  [87]Fitzsimons,Gavan J,Greenleaf,Eric A,Lehmann,Donald R. Decision and consumptionsatisfaction: implications for channel relations.Marketing Studies Center, John E.Anderson Graduate School of Management[R]. UCLA, Working Paper, 1997.
  [88]Westbrook Robert A,Newman Joseph W^Taylor James R. Satisfaction/ dissatisfaction inthe purchase decision process[J]. Journal of Marketing, 1978,42(4): 54-60.
  [89]Spreng Richard A,Mackenzie Scott,Olshavsky Richard W. A reexamination of the deter?minants of consumer satisfaction [J]. Journal of Marketing,1996,60(3): 15-32.
  [90]Tse,Nicosia,Wilton. Consumer satisfaction as a process[J]. Psychology & Marketing,1990,7(3):177-193.
  [91]Lewin,Kurt. Field theory in social science: selected theoretical papers[M]. Oxford,England: Harpers, 1951.
  [92]Lipowski ZJ. The conflict of Buridan's ass or some dilemmas of affluence: The theory ofattractive stimulus overload[J]. American Psychiatric Association, 1970,127:273-279.
  [93]Reutskaja E,Hogarth R M. Satisfaction in choice as a function of the number ofalternatives: When "goods satiate"[J]. Psychology and Marketing,2009, 26(3):197-203.
  [94]Banwari Mittal. A causal model of consumer involvement[J]. Journal of EconomicPsychology,1989,10(3):363-389.
  [95]Engel,Blackwell Miniard. Consumer Behavior[M], Fort Worth, TX: The Diyden Press,1993.
  [96]Marsha L Richins,Peter H Bloch. After the new wears off: the temporal context ofproduct involvement[J]. Journal of Consumer Research, 1986,13(2):280-285.
  [97]SherifjCantril. The psychology of ego-involvements: Social attitudes and identifications[M]. Hoboken, NJ, US: John Wiley & Sons Inc.,1947.
  [98]Krugman. The impact of television advertising: Learning without involvement[J]. Publicopinion quarterly, 1965,29(3):349-356.
  [99]Zaichkowsky JL. Measuring the involvement construct[J]. Journal of ConsumerResearch, 1985,12:341-353.
  [100]Best,Kenneth A Coney DI,Hawkins J Roger. Consumer Behavior, Building MarketingStrategy[M],1998.
  [101]Lawrence S Lockshin. Using product, brand and purchasing involvement for retailsegmentation [J]. Journal of Retailing and Consumer Services, 1997,4(3): 171 -183.
  [102]Bettman,Johnson,Payne. Consumer decision making[J]. Handbook of ConsumerBehavior,1991,50-79.
  [103]Tversky, Simons on. Context-dependent preferences [J]. Management Science,1993,39(10):1179-1189.
  [104]David A Houston,Steven J Sherman. The influence of unique features and direction ofcomparison of preferences [J]. Journal of Experimental Social Psychology, 1989,25(2);121-141.
  [105]Gentner,Markman. Structure mapping in analogy and similarity[J]. AmericanPsychologist, 1997,52(1):45-56.
  [106]Markman,Centner. Structural alignment during similarity comparisons[J]. CognitivePsychology,1993,25(4):431-467.
  [107]Markman,Gentner. Splitting the differences: a structural alignment view of similarity [J].Journal of Memory and Language, 1993,32(4):517-535.
  [108]James D Hess,Eitan Gerstner. Loss leader pricing and rain check policy [J], MarketingScience,1987,6(4):358-374.
  [109]David A Houston,Steven J Sherman. Feature matching, unique features, and thedynamics of the choice process: Predecision conflict and postdecision satisfaction[J].Journal of Experimental Social Psychology, 1991,27(5):411 -43 0.
  [110]Shi Zhang,Arthur B Markman. Overcoming the early entrant advantage: the role ofalignable and nonalignable differences [J]. Journal of Marketing Research, 1998,3 5(4):413-426.
  [111]Celsi,Olson. The role of involvement in attention and comprehension processes[J].Journal of Consumer Research, 1988,15(2):210-224.
  [112]RE Petty,JT Cacioppo,D Schumann. Central and peripheral routes to advertisingeffectiveness: the moderating role of involvement[J]. Journal of Consumer,1983,10(2):135-147.
  [113]Maheswaran,Mackie,Chaiken. Brand name as a heuristic cue: The effects of taskimportance and expectancy confirmation on consumer judgments[J]. Journal ofConsumer Psychology, 1992,1(4):317-336.
  [114]Feldman,Lynch. Self-generated validity and other effects of measurement on belief,attitude, intention,and behavior[J]. Journal of Applied Psychology, 1988,73(3):421-435.
  [115]Beretis,Riel,Bruggen. Corporate Associations and consumer product responses: themoderating role of corporate brand dominance[J]. Journal of Marketing,2005,69(3):35-48.
  [116]Mantel SP,Kardes FR. The role of direction of comparison, attribute-based processing,and attitude-based processing in consumer preference[J]. Journal of ConsumerResearch,1999,25(4): 335-352.
  [117]Sanbonmatsu David M,Fazio Russell H. The role of attitudes in memory-based decisionmaking[J]. Journal of Personality and Social Psychology, 1990,59(4):614-622.
  [118]Curtis P Haugtvedt,Richard E Pettyjohn T Cacioppo. Need for cognition andadvertising: understanding the role of personality variables in consumer behavior[J].Journal of Consumer Psychology, 1992,1 (3):239-260.
  [119]Gita Venkataramani Johar. Consumer involvement and deception from impliedadvertising claims [J]. Journal of Marketing Research, 1995,32(3):267-279.
  [120]Chatterjee,Subimal,Timothy B Heath. Conflict and loss aversion in multiattributechoice: the effects of trade-off size and reference dependence on decision difficulty [J].Organizational Behavior and Human Decision Processes,1996, 6(7):144-155.
  [121]Baron,Reuben M,Kenny,David A. The moderator-mediator variable distinction in socialpsychological research: Conceptual, strategic,and statistical considerations [J]. Journalof Personality and Social Psychology, 1986,51 (6), 1173-1182.
  [122]MacKinnon David P,Lockwood Chondra M,Hoffman Jeanne M,West Stephen G. Acomparison of methods to test mediation and other intervening variable effects [J].Psychological Methods, 2002,7(1), 83-104.
  [123]Preacher K J,Hayes A F. SPSS and SAS procedures for estimating indirect effects insimple mediation models [J]. Behavior Research Methods, Instruments, & Computers,2004,36,717-731.
  [124]Xinshu Zhao,John G Lynch,Qimei Chen. Reconsidering Baron and Kenny: Myths andTruths about Mediation Analysis[J]. Journal of Consumer Research,2010,37(2):197-206.
  [125]Hayes A F,Scharkow M. The Relative Trustworthiness of Inferential Tests of theIndirect Effect in Statistical Mediation Analysis Does Method Really Matter[J]?Psychological Science, 2013,24(10):1918-1927.
  [126]温忠鳞,侯杰泰,张雷.调节效应与中介效应的比较和应用m心理学报,2005,37 (2): 268-274.
  [127]Anderson,Christopher J. The psychology of doing nothing: forms of decision avoidanceresult from reason and emotion [J]. Psychological Bulletin, 2003,129( 1),139-166.
  [128]Barker,Roger G. An experimental study of the resolution of conflict by children[J]. NewYork: McGraw-Hill,1942:13-34.
  [129]Dhar Ravi,Stephen M Nowlis. The effect of time pressure on consumer choicedeferral [J], Journal of Consumer Research, 1999,25:3 69-3 84.
  [130]Hovland Carl I,Robert R Sears. Experiments on motor conflict: types of conflict andtheir modes of resolution[J]. Journal of Experimental Psychology, 1938,2(3):477-493.
  [131]Sears Robert R,Carl I Hovland. Experiments on motor conflict: determination of modeor resolution by comparative strengths of conflicting responses[J]. Journal ofExperimental Psychology, 1941,28:280-286.
  [132]Paul Slovic,Douglas MacPhillamy. Dimensional commensurability and cue utilizationin comparative judgment[J]. Organizational Behavior and Human Performance, 1974,11(2):172-194.
  [133]Naresh K,Malhotra. Information load and consumer decision making[J]. Journal ofConsumer Research, 1982,8(4):419-430.
  [134]Zhang S,Sood S. "Deep" and "surface"cues: brand extension evaluations by childrenand adults [J]. Journal of Consumer Research,2002,29(l): 129-141.
  [135]Beattie,Baron,Hershey,Spranca. Psychological determinants of decision attitude [J].Journal of Behavioral Decision Making, 1994,7(2): 129-144.
相关标签:
  • 报警平台
  • 网络监察
  • 备案信息
  • 举报中心
  • 传播文明
  • 诚信网站