本篇论文目录导航：
【题目】湘潭市旅游业人力资源管理困境探析
【第一章】湘潭地区旅游人力资源结构缺陷探究绪论
【第二章】湖南湘潭旅游人力资源现状和变化
【第三章】湘潭市旅游人力资源开发存在的问题
【4.1】完善旅游人力资源宏观管理机制
【4.2 - 4.4】提高旅游企业战略性人力资源管理水平
【结语/参考文献】湘潭旅游人才管理改进研究结语与参考文献
摘 要
近年来，随着我国经济社会的快速发展，旅游消费市场迎来了新的发展契机，旅游产业也正逐渐成为国内经济的支柱产业之一。湘潭市作为湖南省乃至我国中部地区的经济重镇，充分发掘并利用了当地丰富的旅游资源，打造了初具规模的旅游产业，并形成了红色旅游、山水旅游和历史文化旅游三大产业板块。旅游市场的扩张，不但给湘潭市的经济发展注入了新的动力，而且也创造出了大量的就业岗位，推动了湘潭人民经济收入的快速增长。
产业规模的发展，必然带来人力资源的需求增长，而湘潭市旅游行业从业人员的快速增长，也说明了旅游就业市场规模的扩大。但是同时，如何有效地管理和利用好人力资源，却也成为该行业迫在眉睫的一道难题。不可否认的是，当前湘潭市人力资源还存在着一些问题，人力资源结构也有所缺陷。因此，针对这些问题和不足，采取相应的措施加以弥补和完善，是确保湘潭市旅游行业转型发展的必要条件。
本论文首先从理论的层面介绍了湘潭市旅游产业发展的背景，以及旅游人力资源管理的基本情况，为本文的研究描述了背景和框架。接着，本文将主要介绍湘潭市旅游人力资源现状，既分析了人力资源的规模情况，也展现了现有人力资源在管理机制不健全、管理水平不高、人才流动过度无序和人才培养模式亟待创新这四个方面的现状和问题，从而勾勒整个湘潭市旅游产业人力资源的应用情况。最后，本文围绕访谈所发现的问题，提出了一些改进性的意见和建议。
本文的重心将放在最后的部分，并提出了具有系统性的对策体系。该对策将主要围绕人力资源的宏观管理机制、战略性人力资源管理、旅游教育和旅游培训四个不同的角度进行分析。而在分析的时候，本文也会注重强调不同层面的单位和个人所需要采取的措施。具体而言，本文的对策主体设计了政府的旅游行政主管部门、旅游行业协会组织、大型旅游企业经营者、大专院校和基层员工等各个方面的人员，也努力体现出一定的全面性和系统性。
关键词：湘潭市；旅游产业；人力资源管理
Abstract
Nowadays, with the rapid development of China's economic society, there is newdevelopment opportunity in tourist consumption markets, thus, tourist industry hasgradually become one of the pillar industries of national economy. As an importanteconomic village in Hunan province and midland of China, Xiangtan fully exploresand takes advantage of local rich tourism resources, as well as creates scales oftourism industry, forming three industrial plates, such as red tourism, scenerytravelling, and historic culture tourism. The expansion of tourism market not onlyinfuses new impetus into Xiangtan's economic development, but also creates lots ofposts, which pushes the rapid development of economic salary of Xiangtan people.
The industrial scale development inevitably brings the increased needs ofmanpower resources, while the rapid development of employees in tourism industryin Xiangtan, indicates the expansion of tourism job market. Meanwhile, how toeffectively manage and take advantage of manpower resources has also become animportant urgent problem in this industry. Undeniably, there exist some problems inXiangtan's manpower resources, and there are flaws in human resource structure.
Thus, aiming at these problems and flaws, adopt relevant measures to remedy andcomplete, in order to make sure the necessary conditions to transformation developtourism industry in Xiangtan.
This paper firstly introduces Xiangtan's tourism development and background,and the basic conditions of tourism human resource management theoretically, whichprovides background and framework for reaching in this paper. Afterwards, this paperwill mainly introduce Xiangtan's tourism human resource conditions. this paper notonly analyzes the scale of human resource, but also presents the current situation andexisting problems, such as education background, professional situation, job title andtraining situation. Thereby, the application conditions of tourism human resource inXiangtan have been sketched. This paper then applies statistical approach of equationof linear regression, to have an easy forecast towards Xiangtan's human resourceneeds in the future. From data perspective, this paper presents the current situationthat the management of human resource needs optimizing. Lastly, according to theproblems we have found in interviews, some improved suggestion and advice hasbeen provided.
This paper focuses on the last part, and provides systematic strategy systems. Inline with four different perspectives, says macro-economic management mechanics ofhuman resource, strategic human resource management, travelling and education andtravelling and training, the strategy does analysis. During the analysis, this paper alsopays serious attention to the measures adopted by units and individuals from differentlevels. Specifically, this paper's strategy mainly designs personnel from differentaspects, such as college & university, grass-roots employees, government'sadministration department, tourism association, large tourism enterprise operator, aswell as struggles for comprehensiveness and systematicness.
As for the research value, this paper mainly knows and masters comprehensivelythe existing problems in tourism human resource management in Xiangtan. Based onthis, this paper offers over ten strategies and measures. Although these measures mayonly aim at a certain aspect, it has active significance in the whole industrydevelopment. Therefore, I hope the research achievement of this paper can providesome references and examples for research and practice in the relevant industry.
Key word: Xiangtan; tourism industry; human resource management
目 录
第 1 章 绪论
1.1 研究背景
1.2 相关概念
1.2.1 旅游行业
1.2.2 人力资源
1.2.3 人力资源管理
1.3 研究综述
1.3.1 国外旅游人力资源管理研究
1.3.2 国内旅游人力资源管理研究
1.4 研究方法
第 2 章 湘潭市旅游人力资源现状和变化
2.1 规模现状
2.1.1 湘潭市旅游经济增长变化情况
2.1.2 湘潭市旅游从业人数变化情况
2.2 素质现状
2.2.1 学历情况
2.2.2 专业情况
2.2.3 职称情况
2.2.4 培训情况
2.3 湘潭市旅游行业从业人员的变化态势
第 3 章 湘潭市旅游人力资源开发存在的问题
3.1 人力资源管理机制不健全
3.2 人才资源管理水平不高
3.3 人才流动过度无序
3.4 人才培养模式亟待创新
第 4 章 湘潭市旅游人力资源开发与管理策略
4.1 完善旅游人力资源宏观管理机制
4.1.1 改变传统的人力资源管理理念
4.1.2 制定旅游人力资源规划
4.1.3 重视旅游人力资源信息
4.1.4 建立科学的人才评价机制
4.1.5 改善旅游就业环境
4.1.6 发挥行业协会作用
4.2 提高旅游企业战略性人力资源管理水平
4.2.1 提高战略性人力资源配置水平
4.2.2 提高战略性人力资源开发水平
4.2.3 提高战略性人力资源评价水平
4.2.4 提高战略性人力资源激励水平
4.3 加强旅游教育工作
4.3.1 完善旅游教育办学机制
4.3.2 优化旅游人才教育体制
4.4 加强旅游培训工作
4.4.1 保证旅游培训工作的全面性
4.4.2 保证旅游培训工作的全员性
4.4.3 保证旅游培训工作的持续性
第 5 章 结语
5.1 研究结论
5.2 研究不足
5.3 研究展望
参考文献
致谢
